Pray Health

Help & Support

Contact Us

Have a question, feedback, or need help with the app? Our support team is here for you.

Email Support

Email: support@pray.com

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I manage or cancel my subscription?

You can manage your subscription through your device settings. On iOS, go to Settings > your name > Subscriptions > Pray Health. From there you can change your plan or cancel at any time.

How do I reset my password or recover my account?

If you signed in with Apple or Google, simply use the same sign-in method on the login screen. If you need further account help, contact us at support@pray.com with the email address associated with your account.

Is my personal data private and secure?

Yes. Your journal entries, mood check-ins, and conversations with Grace are private and encrypted. We never share your personal data with third parties. See our Privacy Policy for full details.

How do I delete my account?

You can delete your account from the app by going to Settings > Delete Account. This will permanently remove all your data including listening history, journal entries, and chat history.

The app isn't working properly. What should I do?

Try closing and reopening the app, or restarting your device. Make sure you have the latest version installed from the App Store. If the issue persists, contact us at support@pray.com with a description of the problem and your device model.